In asset-driven organizations, maintenance is no longer just about fixing what’s broken. Today, high-performing teams rely on maintenance performance indicators to make smarter decisions, reduce costs, and improve asset reliability.
Whether you manage facilities, manufacturing equipment, or field assets, tracking the right maintenance KPI metrics helps you move from reactive firefighting to proactive, data-driven maintenance.
In this guide, we’ll break down the key performance indicators in maintenance that every organization should track, explain why they matter, and show how a modern CMMS like Tekmon makes KPI tracking simple and actionable—even for beginners.
Why Maintenance Performance Indicators Matter for Modern Maintenance Teams
Maintenance teams generate a massive amount of data every day—work orders, labor hours, spare parts usage, downtime events, and asset history. Without structure, that data stays unused.
That’s where maintenance key performance indicators come in.
Tracking the right KPIs allows organizations to:
Improve equipment reliability and uptime
Control maintenance costs
Optimize workforce productivity
Extend asset lifespan
Support continuous improvement initiatives
More importantly, KPIs for maintenance provide visibility. They help managers answer critical questions like:
Are we fixing issues fast enough?
Are preventive tasks actually reducing breakdowns?
Where are we overspending on maintenance?
Choosing the Right Maintenance KPI for Your Organization
Not all KPIs are equally valuable. Tracking too many metrics can overwhelm teams and dilute focus.
A good maintenance KPI should be:
Actionable – It leads to clear decisions or improvements
Measurable – Based on reliable, consistent data
Relevant – Aligned with business and maintenance goals
Easy to track – Automatically captured through your CMMS
With Tekmon CMMS, maintenance teams can build custom dashboards and reports, ensuring they track only the KPIs that truly matter.
1. Planned Maintenance Percentage (PMP) – A Core Maintenance Performance Indicator
Planned Maintenance Percentage (PMP) measures how much maintenance work is planned versus reactive.
Why this maintenance KPI matters
A low PMP indicates frequent breakdowns and emergency repairs—often costly and disruptive.
Formula:
Planned Work Orders ÷ Total Work Orders × 100
Best practices
Aim for 70–85% planned maintenance
Increase preventive maintenance schedules
Reduce unplanned corrective tasks
How Tekmon helps
Tekmon’s Preventive Maintenance module allows teams to:
Create custom preventive plans
Automate reminders and notifications
Track time and costs per task
Visualize schedules in real-time calendars
2. Mean Time Between Failures (MTBF) – Reliability-Focused Maintenance Key Performance Indicator
MTBF measures the average time an asset operates before failure.
Why MTBF is a key performance indicator in maintenance
It directly reflects asset reliability. Higher MTBF means fewer breakdowns and better maintenance effectiveness.
Formula:
Total Operating Time ÷ Number of Failures
Actionable insights
Identify weak or aging assets
Improve preventive strategies
Support asset replacement decisions
Tekmon advantage
With Asset Management and IoT connectivity, Tekmon tracks:
Asset history
Failure events
Usage data
Predictive analytics for early warning signs
3. Mean Time to Repair (MTTR) – Essential KPI for Maintenance Efficiency
MTTR measures how quickly teams restore equipment after failure.
Why MTTR matters
Long repair times increase downtime, production loss, and operational risk.
Formula:
Total Repair Time ÷ Number of Repairs
Ways to improve MTTR
Use standardized maintenance checklists
Ensure spare parts availability
Improve technician coordination
How Tekmon supports MTTR improvement
Τekmon enables teams to:
Assign and prioritize work orders instantly
Monitor scheduled work hours to balance team capacity before issues escalate
Proactively adjust staffing when shifts are overloaded
Provide technicians with instant access to photos, manuals, and documentation
Enable mobile, offline-first execution for uninterrupted field response
4. Equipment Downtime – A High-Impact Maintenance KPI
Downtime tracks the total time assets are unavailable due to failures or maintenance activities.
Why downtime is one of the most critical maintenance performance indicators
Unplanned downtime directly affects:
Production output
Customer satisfaction
Revenue
Safety
Downtime tracking best practices
Separate planned vs. unplanned downtime
Analyze downtime by asset and root cause
Link downtime events to corrective actions
Tekmon analytics in action
Tekmon’s Analytics module provides:
Downtime tracking dashboards
Root cause analysis reports
Predictive insights to prevent future failures
5. Preventive Maintenance Compliance – Preventive-Focused Maintenance KPI
Preventive Maintenance (PM) Compliance measures how many scheduled PM tasks are completed on time.
Why PM compliance matters
Skipping preventive maintenance leads to:
More failures
Higher repair costs
Reduced asset lifespan
Formula:
Completed PM Tasks ÷ Scheduled PM Tasks × 100
Recommended target
90% or higher compliance rate
Tekmon makes PM compliance easy
With Tekmon, teams can:
Automate PM schedules
Receive real-time notifications
Collaborate actively across teams
Track completion rates instantly
6. Maintenance Cost per Asset – Financial KPI for Maintenance Teams
This maintenance KPI tracks how much is spent maintaining each asset.
Why cost tracking is essential
It helps teams:
Identify high-cost assets
Optimize repair vs. replace decisions
Improve budget forecasting
Cost components to track
Labor
Spare parts
External services
Downtime costs
Tekmon cost visibility
Tekmon provides:
Real-time cost tracking
Budget monitoring
Asset-level cost history
Predictive maintenance cost forecasting based on historical failure data
Data-driven recommendations on repair vs. replacement decisions
Inventory cost integration
7. Work Order Backlog – Operational Maintenance Performance Indicator
Work order backlog measures the volume of pending maintenance work.
Why backlog matters
A growing backlog can indicate:
Staffing shortages
Poor planning
Inefficient workflows
Best practices
Prioritize critical assets
Balance workload across teams
Monitor backlog trends, not just totals
Tekmon workflow benefits
Tekmon simplifies work order management by enabling:
Priority-based assignment
Real-time progress tracking
Mobile-friendly updates
Track Maintenance KPIs with a Full-Featured CMMS
Take control of your maintenance performance indicators with a powerful CMMS designed for real maintenance teams. Tekmon helps you track downtime, costs, asset performance, and preventive maintenance—all in one easy-to-use platform.
Maintenance KPI Examples: Turning Metrics into Action
Tracking KPIs is only valuable if teams act on them. Here are real-world maintenance KPI examples:
Low MTBF → Improve preventive maintenance plans
High MTTR → Standardize checklists and improve spare parts access
Rising maintenance costs → Identify inefficient assets
Low PM compliance → Automate schedules and reminders
Tekmon’s customizable dashboards help teams visualize trends and take immediate action.
Common Mistakes When Using Maintenance KPIs (and How to Avoid Them)
Tracking key performance indicators in maintenance can dramatically improve asset performance—but only if they’re used correctly. Many organizations struggle not because they lack data, but because they misuse or misinterpret their maintenance performance indicators.
Below are the most common mistakes maintenance teams make—and how to fix them.
1. Tracking Too Many Maintenance KPIs at Once
One of the biggest mistakes is trying to track everything. While there are dozens of maintenance KPI examples, not all are relevant to every organization.
Why this is a problem:
Teams lose focus
Reports become overwhelming
Decision-making slows down
How to avoid it:
Start with 5–8 core KPIs
Focus on reliability, cost, and efficiency
Add more KPIs only when teams are comfortable
Tekmon’s customizable dashboards help teams highlight only the KPIs that matter most.
2. Using KPIs Without Clear Goals
A maintenance KPI without a target is just a number.
Example:
Tracking MTTR without defining what “good” looks like provides no direction.
Best practice:
Set realistic benchmarks
Compare trends month over month
Align KPIs with business goals (uptime, cost reduction, safety)
With Tekmon, maintenance managers can visualize trends and spot improvement opportunities instantly.
3. Focusing Only on Lagging Indicators
Many maintenance key performance indicators look backward—such as downtime or maintenance cost per asset.
Why this is risky:
Problems are identified too late
Teams stay reactive
Solution:
Balance lagging KPIs with leading indicators like:
Preventive maintenance compliance
Planned maintenance percentage
Work order backlog trends
Tekmon’s preventive maintenance and analytics tools make this balance easy to achieve.
4. Poor Data Quality Undermining KPIs
Even the best KPI for maintenance is useless if the data is inaccurate or incomplete.
Common causes:
Skipped work order updates
Inconsistent checklists
Manual data entry errors
How Tekmon helps:
Standardized digital checklists
Mobile-friendly data capture
Automated time, cost, and parts tracking
5. Not Turning KPI Insights Into Action
KPIs should drive decisions—not just reports.
Best approach:
Review KPIs regularly
Assign actions based on results
Use KPIs to support continuous improvement
With Tekmon, KPI insights flow directly into work orders, preventive plans, and asset strategies.
See Your Maintenance KPIs in Action
Want to see how maintenance KPIs come to life in a real CMMS? Book a personalized demo and discover how Tekmon helps teams reduce downtime, improve efficiency, and make data-driven maintenance decisions.
How a CMMS Simplifies Key Performance Indicators in Maintenance
Manual KPI tracking using spreadsheets is time-consuming and error-prone. A modern CMMS automates data collection and reporting.
Why Tekmon CMMS stands out
Tekmon CMMS is designed for every maintenance team:
Easy-to-use, top-rated interface
Offline-capable mobile app
Drag-and-drop customization
Powerful analytics and KPI dashboards
With Tekmon, teams can:
Track downtime, costs, and asset lifetime
Build custom KPI reports
Monitor utilization indexes
Leverage predictive analytics
Maintenance Checklists: Supporting KPI Accuracy
Accurate KPIs rely on consistent execution. Tekmon provides customizable, pre-built maintenance checklists, including:
Equipment inspections
Failure analysis (FRACAS, FMEA, RCA)
Asset downtime reports
HVAC and facility inspections
Spare parts management
These checklists ensure reliable data input, improving KPI accuracy.
Integrations That Strengthen Maintenance KPI Reporting
Tekmon’s open architecture allows seamless integration with:
SAP
Microsoft Dynamics 365
PowerBI
Oracle NetSuite
Active Directory
These integrations enhance maintenance performance indicators by combining operational and business data.
Launch KPI Tracking in Days, Not Months
Implementing KPI tracking doesn’t have to be complex.
Tekmon’s onboarding team supports:
Platform setup
Data migration
User training
KPI report creation
Dynamic dashboard design
This allows teams to focus on results, not software configuration.
Final Thoughts: Building a KPI-Driven Maintenance Culture
Tracking the right maintenance performance indicators helps maintenance teams improve reliability, control costs, and increase asset uptime—but only when those KPIs are used correctly. As highlighted throughout this guide, and in the section on common KPI mistakes, success comes from focusing on the right metrics, setting clear goals, and ensuring accurate data.
By selecting a practical set of key performance indicators in maintenance and applying real-world maintenance KPI examples — and avoiding common pitfalls like tracking too many KPIs or relying only on lagging data—teams can turn insights into real operational improvements. A modern CMMS makes this process far easier by automating data collection and providing clear, actionable reporting.
With Tekmon CMMS, organizations can confidently track their maintenance KPIs, act on reliable data, and build a proactive, performance-driven maintenance strategy that delivers long-term results.

