SMART REQUEST MANAGEMENT SOFTWARE
Organize, track, and resolve maintenance, safety, and operations requests faster with Tekmon’s all-in-one, digital-first platform.
WHY MANUAL METHODS FALL SHORT
Requests get lost or delayed
Using emails, phone calls, or paper slips makes it easy for requests to be misplaced or forgotten, leading to operational delays and safety risks.
Poor visibility across teams
Without a centralized system, managers can’t see request status, workloads, or recurring issues—making it harder to prioritize and allocate resources effectively.
Slow response times
Manually routing requests to the right person or department slows down resolution and impacts service quality.
TEKMON MAKES IT EASY
Streamline request intake, routing, and resolution — no coding needed:
Create custom request forms with fields like dropdowns, photos, and linked assets and share with the right users.
Accept requests from non-platform users via secure links, QR codes, or integration into company portal.
Automatically route requests to the appropriate team, with user instant notifications.
Convert incoming requests into work orders and assign them directly to technicians or teams.
Technicians can manage tasks via mobile or desktop app, capturing actions, photos, and comments.
Keep requesters automatically updated on status and progress.
Track all requests and work orders in a central dashboard with real-time data and insights.
WHAT YOU GAIN
NO UNANSWERED REQUESTS
Every submission is logged, tracked, and routed for action—ensuring nothing slips through the cracks.
BETTER TEAM COLLABORATION
Office and field teams stay connected without relying on endless email chains or phone calls.
REAL-TIME VISIBILITY
Monitor workloads, identify delays, and spot recurring issues before they escalate.
FASTER RESPONSE TIMES
Automated routing and mobile-enabled task management mean issues are addressed quickly and efficiently.
SUPPORTS EVERY REQUEST TYPE
REAL-WORLD EXAMPLE
A logistics company uses Tekmon to manage internal and external maintenance and safety requests across multiple warehouses.
Before Tekmon, requests were submitted via phone or email, resulting in delays, miscommunication, and lost information. Now, staff submit requests via QR codes posted in work areas, which automatically route to the right maintenance team. Technicians update status directly from the field, and requesters receive progress notifications in real time. Management tracks performance through the central dashboard, reducing delays and boosting customer satisfaction.
Top-rated solution for Maintenance, Safety & Operations teams
Trusted by 30,000+ users worldwide
